EMS DEBITA is prepared and fully competent to recover bad debt in virtually all countries around the globe. Owing to our own (not any anonymous) network of strategic partners and affiliates who are all experienced professionals and have been carefully selected in line with our key criteria and fundamental values (expertise – commitment – efficiency – mutual trust) we are in a position to provide a full range of collection as well as credit-management related services everywhere the world.

We see and define ourselves first of all as a strategic ally of companies who are players in global markets and who operate in all types of industries of international commerce. Given our international presence, privileged contacts and detailed first-hand knowledge of foreign business cultures, legal systems and languages we help, on the one hand, preventing financial prejudice to our customers by providing vital credit-information on your potential future and/or existing clients (monitoring) abroad and, on the other hand, effectively assist with bad debt recovery in your debtor’s country.

Using diplomatic but at the same time straightforward methods of approach to obtain quick and best results. We swiftly determine the type of debtor we are dealing with: Either the sincere and cooperative one who is finding himself in payment arrears due to unforeseen difficulties or, in contrast, the bad faith debtor abusing of creditor’s patience and lacking true intention of settling overdue debts amicably. While working out feasible solutions with the former in a reconciliatory spirit of cooperation, not losing out of sight your interest in preserving a good client relationship, we will, on the contrary, deal with the latter type of debtor by employing firmness and authority to prompt the desired response.

While you might be perfectly equipped with your qualified staff (including your national legal counsel) to handle collection or credit-management issues and challenges within the domestic market, you will probably lack time, resources, experience and vital contacts in your debtor’s country when it comes to effective trans-border bad debt recovery. This is the moment when intelligent outsourcing of collection proceedings is no longer an option only but is becoming a real necessity. Entrust this urgent, demanding and vital work to a true professional and real specialist in this particular field such as EMS DEBITA INT’L.

• 15 years of experience in collection industry on a global scale including international trade; we attain to your debtors in the most far-flung corners of the earth and recover bad debts wherever need be.

• Assign your collection accounts directly to a professional located in your debtor’s country and obtain more attractive collection rates. Why should you as a creditor based in the USA or Brazil or China place your collection files with national collectors and inevitably pay higher commissions?

• We work (pre-legally) on strict contingency basis, which means for you: “No cure, no cost”. You pay for results only and not for efforts.

• Full range of collection services and AR-management: Mediation proceedings national/international; legal collections world-wide, skip-tracing of lost debtors, monitoring, expertise on issues of endorsement and execution of national judgments abroad or foreign legal titles in your home country, international credit- and company reports

• We are one of the very few collection agencies in Ecuador/South America with true and vast experience in the segment of B2B collections and privileged international connections as well as a global vision.

• Presence on five continents: America - Europe - Asia - Africa - Australia.

• EMS DEBITA is the only collection firm in Ecuador and one of only a very few collection firms in South America whose mother company with headquarters in Germany hold a collection license awarded by authorities of the state’s judicial system and operating under constant supervision of same (guaranteeing professionalism, transparency and integrity).

• Competitive and fair commission rates taking into account characteristics, demands and specific challenges of each and every case.

• Highly motivated staff with passion for their profession – We treat each and every of your claims with the same commitment as if it were our own.

• We put priority on obtaining success in pre-legal collection stage already with legal avenue remaining as last resort only. We know you need your money fast and at lowest cost risk. We will never encourage legal action if – after careful case study - we are not sufficiently convinced of real success prospects. This is our vision of true partnership.

• Fast reporting and quick communication channels.

• Each and every of your collection assignments receives case-specific personalized handling.

• Our approach is straightforward, energetic, innovative and proactive.

Please read on and discover on the pages of this website why EMS DEBITA INT’L can be a powerful ally and precious partner at your side in the domain of international collections and all accessory services associated with global accounts receivable and credit management.